Ancrum ONE

  Telephone : 01382 669500

Drs Arthur, Arthur, Clarke & Sinclair

   Fax : 01382 669522

Copyright © Dr Iain Arthur.                        Credits & Disclaimer | Complaints

TRAVEL HEALTH

CLINICS

The Community Midwife visits every Tuesday. Please make an appointment directly with the Community Midwifery team 01382 632866 for initial appointments and 740204 for follow up appointments.

Antenatal Clinic

Child developmental screening appointments are sent to you by Tayside Health Board. If you feel your child’s appointment is overdue, please contact the Health Visitors 01382 740445.

Child Screening

These should usually be carried out at least once a year. If you have not had your checkup, please make an appointment with the Practice Nurse.

Asthma Checks

Routine checkups are carried out by the Practice Nurse. If you want to discuss a change in contraceptive method, please make an appointment with a Doctor.

Contraception checks

Our practice nurse will arrange for you to be seen at the appropriate interval. If you think your checkup is overdue, please contact reception.

Diabetes & Heart Disease

If you are planning any trip overseas, it is important that you take have the correct Travel Health Advice. NHS Scotland provides the latest advice on the Fit for Travel website.

Our Practice Nurses run our Travel Clinic. If you need individual advice including vaccination or malaria prevention, please ask for a travel form from reception. Alternatively you can download it from here. Return the completed from (one for each traveller) to reception and the Practice will contact you to arrange an appointment. Please note, you will have to pay the pharmacist for malaria prevention medication and some vaccinations as not all are provided by the NHS.

Travel Clinic

Appointments

To make an appointment to see a doctor, nurse or other member or the Primary Care Team please just phone reception on 01382 669500. It is usual to offer you an appointment within 48 hours and those patients with an urgent problem can be seen the same day if necessary.  If you specify a particular practitioner you may choose to wait longer.

Home Visits

If you require a home visit, please telephone the surgery before 10am if possible. The receptionist will ask for some details of the problem to help the doctor assess the degree of urgency.

Telephone Consultations & Advice

Many health problems can be dealt with by telephone and a telephone consultation can be arranged by speaking to the receptionists.


 Messages left for doctor – These will be dealt with in non-consulting time.  If the message is urgent the receptionist will interrupt the GP’s consultation.


Messages left for practice nurse – Messages for the nurse are entered on to the computer message screen for the nurses response to the patient. Urgent messages are telephoned to the nurse immediately.

Cancellations and Change of Personal details

Cancellation of appointments

If you are unable to keep any appointment please notify reception as soon as possible. Your appointment can then be offered to another patient.


Change of Personal Details

Please notify us of any changes in your name, address or telephone numbers.  This will allow us to keep our records up-to-date.

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