Ancrum ONE

  Telephone : 01382 669500

Drs Arthur, Arthur, Clarke & Sinclair

   Fax : 01382 669522

Copyright © Dr Iain Arthur.                        Credits & Disclaimer | Complaints

OPENING TIMES

OUR DOCTORS

Welcome to our Medical Practice

Ancrum ONE offers a wide range of medical services to patients in Dundee and the surrounding areas. All patients must be registered with Dr Iain Arthur, Dr Sarah Arthur, Dr Paul Clarke or Dr Faye Sinclair (How to register).


These four GP Partners are supported by one or sometimes two GP Registrars who are experienced doctors in the final years of their training. We also use locum doctors when necessary to maintain our level of service.

Our aim is to provide you and your family with the best possible treatment and advice at all times and to help you stay healthy.

MB ChB MRCGP University of Aberdeen 1987

Dr Iain Arthur

MB ChB MRCGP University of Leeds

1988

Dr Sarah Arthur

MB ChB MRCGP University of Dundee

2004

Dr Paul Clarke

MB ChB  MRCGP University of Dundee 2008

Dr Faye Sinclair
Our Team

The practice has recently undergone a period of major change as Dr Robin Smith retired on 1st December 2015 and Dr Faye Sinclair and Dr Paul Clarke have joined us as new partners.

We would like to thank everyone for their patience and understanding during this transition period.  We would like to take this opportunity to remind patients that they are not registered with a named doctor but are registered to the Practice and can see any doctor within the Practice team.

Staff Changes

As well as the doctors, our team has two Practice Nurses, a Healthcare Assistant, a Practice Manager and five receptionists. We also have attached District Nurses, Health Visitors, a Midwife and a Respiratory Specialist Nurse.


Ancrum ONE is located in Ancrum Medical Centre which is a spacious, traditional building in Ancrum Road, Dundee, Scotland. We share the premises with the separate Practice of Drs Allen, Thomson & Ip.


We are continuously striving to improve our service and welcome your comments, good or bad, on how we are doing. Please send us a message on the Contact Us page. We also have a Patient Participation Group who meet several times a year to discuss Practice developments. If you would like more information on this group please contact our Practice Manager Mrs Fiona Neill on 01382 669500 or use the enquiry form on the Contact Us page.


We always take complaints seriously and act on them. Our procedures are outlined on the Complaints page.

Our practice is closely linked with The University of Dundee Medical School. We very often have medical students sitting in with the Doctors and Nurses. If you do not wish to have a medical student observe your consultation please tell the receptionist when you arrive for your appointment.

MEDICAL STUDENTS

We are open from 8am to 6pm Monday to Friday.


For an appointment or telephone advice please call 01382 669500


We also offer a late surgery on Wednesdays starting at 5.30pm. This is reserved for patients who cannot get to the surgery during normal working hours.


We are closed on Saturdays, Sundays and Public Holidays.

We may also close along with other Dundee Practices on occasional afternoons for training events.


OUT OF HOURS

If we are closed and you are too ill  to wait until we re-open, please visit the  NHS 24 website for advice or call them free on 111