Ancrum ONE

  Telephone : 01382 669500

Drs Arthur, Arthur, Clarke & Sinclair

   Fax : 01382 669522

Copyright © Dr Iain Arthur.                        Credits & Disclaimer | Complaints

OPENING TIMES

Welcome to our Medical Practice

Ancrum ONE offers a wide range of medical services to patients in Dundee and the surrounding areas. All patients must be registered with Dr Iain Arthur, Dr Sarah Arthur, Dr Paul Clarke or Dr Faye Sinclair.


Normally we accept new NHS patients wishing to join the Practice. However, on 1st March 2018 our List closed for an initial period of up to six months. This means that no new patients can register with the Practice until the List is reopened. There will be no change in the service for existing patients.

OUR DOCTORS

MB ChB MRCGP University of Aberdeen 1987

Dr Iain Arthur

MB ChB MRCGP University of Leeds

1988

Dr Sarah Arthur

MB ChB MRCGP University of Dundee

2004

Dr Paul Clarke

MB ChB  MRCGP University of Dundee 2008

Dr Faye Sinclair
Our Full Team


These four GP Partners are supported by one or sometimes two GP Registrars who are experienced doctors in the final years of their training. We also use locum doctors when necessary to maintain our level of service.


As well as the doctors, our team has two Practice Nurses, a Healthcare Assistant, a Practice Manager and five receptionists. We also have attached District Nurses, Health Visitors, a Midwife and a Respiratory Specialist Nurse.


Ancrum ONE is located in Ancrum Medical Centre which is a spacious, traditional building in Ancrum Road, Dundee, Scotland. We share the premises with the separate Practice of Drs Allen, Thomson & Ip.


We are continuously striving to improve our service and welcome your comments, good or bad, on how we are doing. We have a Patient Participation Group who meet several times a year to discuss Practice developments. If you would like more information on this group please contact our Practice Manager Mrs Fiona Neill on 01382 669500.


We always take complaints seriously and act on them. Our procedures are outlined on the Complaints page.

ONLINE SERVICES

We are open from 8am to 6pm Monday to Friday.


For an appointment or telephone advice please call 01382 669500


We also offer a late surgery on either Tuesday or Wednesday starting at 5.30pm. This is reserved for patients who cannot get to the surgery during normal working hours.


We are closed on Saturdays, Sundays and Public Holidays.

We may also close along with other Dundee Practices on occasional afternoons for training events.


OUT OF HOURS

If we are closed and you are too ill  to wait until we re-open, please visit the  NHS 24 website for advice or call them free on 111

Our practice is closely linked with The University of Dundee Medical School. We very often have medical students sitting in with the Doctors and Nurses. If you do not wish to have a medical student observe your consultation please tell the receptionist when you arrive for your appointment.

MEDICAL STUDENTS

Many Doctor and Nurse appointments are wasted each week when patients Do Not Attend (DNA) and do not cancel. We operate a strict DNA  Policy which can be viewed here.

DNA POLICY

You can order medication online using -


 Vision Patient Services


Register for this service by attending the surgery and completing a form at reception, then visit the web site to complete the process.